Privacy Policy
1. Introduction
My Study Partner respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
This policy explains how we collect, use, store, and protect your information.
2. Information we Collect
We may collect:
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• Student name
• Parent or guardian name
• Email address
• Phone number
• School year level
• Subject requirements
• Payment information
• Session attendance records
• Website usage data
We only collect information reasonably necessary to provide our services.
3. How we Collect Information
Information may be collected:
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• Through website forms
• Via email or phone
• During booking or onboarding
• Through payment processing platforms
• Through cookies and analytics tools
4. How we Use Information
We use personal information to:
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• Provide tutoring services
• Schedule sessions
• Process payments
• Communicate with parents and students
• Improve our services
• Meet legal obligations
We do not sell personal information.
5. Disclosure of Information
We may share information:
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• With contracted tutors as necessary
• With payment providers
• Where required by law
We do not disclose personal information to third parties for marketing purposes.
6. Data Security
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.
However, no online transmission is completely secure.
7. Access and Correction
You may request access to your personal information or request corrections by contacting us.
We will respond within a reasonable timeframe.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to:
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• Understand website usage
• Improve performance
• Enhance user experience
You can disable cookies in your browser settings.
9. Retention
We retain personal information only as long as necessary to provide services or comply with legal obligations.
10. Children's Privacy
As we provide services to minors, personal information is typically collected through parents or guardians. We take additional care when handling student data.